Group Benefits Customer Service

Marshall & Sterling Insurance Benefits Program is a benefits resolution contact center that can field ALL of your employee inquiries. This takes the administrative burden off your desk and allows employees to get back to work.

  • Dedicated employee and HR service team
  • Health Advocacy services for all lines of coverage
  • Complicated claim, and eligibility service
  • Prescription Drug Coverage/Reimbursements
  • Dependent Eligibility Verification
  • ID Card Replacement

Contact us today should you need to speak with one of our Group Benefits service professionals.

POUGHKEEPSIE OFFICE
Krystal McPhee
Senior Customer Service Representative
845-454-0800 x464
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Theresa Lindemann
Customer Service Representative
845-454-0800 x457
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YORKTOWN HEIGHTS OFFICE
Carolyn Cullaro
Senior Customer Service Representative
914-962-1188 x483
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Kirsten MacKey
Assistant Customer Service Representative
914-962-1188 x485
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GLENVILLE OFFICE

Robert Cassella
Regional Manager Upstate
518-782-9505 x187
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Click here for a complete Group Benefits employee directory.